Tata Tele Business Services’ Smartflo allows uninterrupted connectivity between all stakeholders, internally within employees and externally with customers and vendors across platforms and touch points
In a significant move, Tata Tele Business Services (TTBS) has come out with Smartflo, a future-ready cloud communication suite that has been innovatively designed to support today’s hybrid work culture. This allows uninterrupted connectivity between all stakeholders, internally within employees and externally with customers and vendors across platforms and touch points.
Smartflo enables businesses to strengthen engagement with customers through seamless communication, anytime and anywhere. This allows business minds to go farther from their cubicles, to work better from anywhere they choose to. Smartflo comes with an uptime guarantee of 99.5 percent backed by TTBS 24X7 managed service capabilities and trust, ensuring uninterrupted business continuity.
“Smartflo truly defines our vision of product innovation that empowers enterprises to Do Big. Smartflo is an anytime, anywhere, flexible suite of cloud communication solutions. It optimizes connectivity, helps build operational resilience and enables businesses to deliver better customer experiences across channels. With its comprehensive and advance features, it is well equipped to fulfil the emerging needs of enterprises. With increasing number of businesses looking at cloud-based platforms to engage with customers, TTBS is well positioned to seize this large and emerging opportunity”, says Harjit Singh, President – Enterprise Business, Tata Teleservices.
Harjit Singh, President – Enterprise Business, Tata Teleservices: Smartflo optimizes connectivity, helps build operational resilience and enables businesses to deliver better customer experiences across channels
Smartflo is suitable for enterprises across industries. It would appeal equally to a startup as to any small and large enterprise that requires a multi-functional, multi-modal, economical yet technologically advanced cloud communication suite. TTBS has seen a strong customer interest for Smartflo solutions across industry verticals like BFSI, IT/ITES, manufacturing, education, fintech, logistics and e-commerce.
“The world we are living in is constantly aligning and realigning itself. As business models are getting reimagined there is an emerging need for solutions which are flexible and enable operations beyond boundaries. Smartflo suite of solutions combine an uninterrupted flow of business communication with intelligent call routing and monitoring. Not only this, but it also offers on-demand scalability, which allows businesses to adapt quickly to changing business conditions. Smartflo comes with enterprise-grade security and reliability”, explains Vishal Rally, Senior Vice-President, Product & Marketing, Tata Teleservices.
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