The digitalized world has become essential for survival due to COVID-19 pushing organizations to embrace both for internal and external processes. With COVID still surging in numbers, over 66 percent of organizations are entirely reconsidering their new investments in their offices along with curtailing current space and spend, with Work-From-Home (WFA) likely to get extended till proven vaccine is made available to the masses.
A very few industries had opted for WFA policy. It was viewed more from the business continuity and disaster recovery (DRBC) perspective. But then, the issues of performance, security and privacy dog the very idea of WFH. This option is not comparable to the in-office working environment, where much better IT infrastructure, connectivity and security resources.
Application and network performance management, secure connectivity to network and application in private and public cloud, multi factor authentication for allowing authorised access in WFA scenario, bolstering endpoint security with every end point being directly exposed to internet and threats with minimal protection, scaling hybrid cloud to have flexibility to move workloads to public from private and also between multiple public cloud are some of the immediate needs of most of the organizations to first ensure continuity, and then, grow securely – meeting all compliance and privacy needs.
S Sriram
Chief Strategy Officer
iValue InfoSolutions
Many of the customers belonging to BPO space did not allow WFA due to sensitivity of their data with respect to privacy and compliance. Hence, despite having technology options, some of the firms could not leverage WFA for business continuity purpose. With prolonging of lockdowns, and travel restrictions, all stakeholders are working together to address each other's needs collaboratively to overcome these challenges. We hope, over a period of time, WFA would become a silver bullet for all types of industries and look forward to actively supporting all needs around privacy and compliance to thrive in these challenging times.