Ozonetel ropes in IstTek to distribute CloudAgent contact centre solution in EMEA markets
Digital Edge Bureau 06 Apr, 2021 0 comment(s)Ozonetel, India’s leading provider of on-demand enterprise cloud telephony solutions, has struck an exclusive partnership with IstTek, a leading distributor of contact centre solutions, to bring its CloudAgent contact centre solution across EMEA (Europe, Middle-East and Africa) regions.
As a leading cloud contact center solution provider, Ozonetel’s introduction to the EMEA market brings an unparalleled feature rich contact centre solution built on a fully customizable open API architecture, enabling true omnichannel cloud capabilities that are scalable and flexible – all at a very competitive price point. IstTek aims to continue to bring together new vendors with the latest technologies to their reseller partner network to drive business and improve customer & user experience. IstTek’s mission is to challenge and innovate how the channel works, to create unparalleled value for vendors, resellers & end customers.
“We’re very excited to have joined in an exclusive partnership with IstTek to deliver our Cloud contact centre solutions across EMEA. The partnership will provide the opportunity for customers to enjoy a feature rich solution at a very competitive price bracket”, said Murthy Chintalapati, CEO of Ozonetel.
Josh Ayres, CEO, IstTek, said, “The dramatic shift in the way people have been working over the last year has highlighted the need to bring to market a feature-rich and affordable cloud-based Contact Centre solution. With the introduction of Ozonetel, our timing really couldn’t have been better. The comprehensive Ozonetel CloudAgent product is well suited to this change in working patterns and is priced very competitively”.