Zoho Corporation completes remarkable 25 years of journey, plans for next 25
Digital Edge Bureau 17 Mar, 2021 0 comment(s)For India, Zoho Corporation is a story of triumph and excellence, which common people – living in smaller towns and cities – can achieve. A baby sapling, planted by Sridhar Vembu and his team 25 years ago in the Southern Indian State of Tamil Nadu (TN), has turned into a giant tree that inspires awe and respect round the globe. Headquartered in Chennai, Zoho Corporation, a provider of IT products & services to organizations in India and abroad, has been instrumental in empowering younger people – coming in mostly from India’s middle-class citizenry – with great career.
Sridhar Vembu, CEO & Co-Founder, Zoho Corporation, says, “Zoho has been built on values and convictions. We do not measure our success in numbers, but the impact we have had on our employees, their families, customers, industry, ecosystem and the local communities”. “Our purpose has been to create opportunities for those who don’t have them, build compelling products for our customers, and serve geographical locations that have not been served before. We want to continue being a catalyst for change, inspiring others and emerging as a top technology leader, all the while serving those whom we impact more broadly and deeply”, accentuates Vembu.
Debjani Ghosh, President, NASSCOM, India, opines, “Heartiest congratulations to the entire team of Zoho for completing 25 amazing years of innovation, creating impact, and inspiring the world in India’s leadership in technology. For India to bring a sustainable change across the ecosystem, it needs to build a product mindset. This milestone is a testimony to India’s tech prowess which is not just restricted to services, but we absolutely have what it takes to make a difference in the world of products. NASSCOM is proud of our partnership with Zoho and we wish the entire team a huge success for the future”.
Path forward
As the transnational localism is about being rooted and connected, Zoho’s growth will be rooted in closely working with and serving the local communities around the world, while staying connected through shared knowledge and culture. The company will support regional economies become self-reliant through opening offices in rural or non-urban areas, local hiring, partnerships, investments, and adopting the local culture.
Zoho will follow a hub-and-spoke office model, moving towards a decentralised and globally-distributed workforce. In such a remote and hybrid work model, every business app becomes a collaboration app. The company will, therefore, invest in messaging and A/V technologies. Zoho will also focus on maintaining the company culture, bringing employees together through a sense of shared value and purpose.
Zoho will continue to invest heavily in R&D initiatives with a focus on creating vertically integrated tech stack. In the coming years, Zoho expects the value of tighter vertical, horizontal and contextual integrations to grow. Vertical layers, historically, have been separate with vendors focusing on individual layers. Zoho expects these separated layers to shrink (or de-layered) leading to better efficiencies and customer experience. This can only be achieved through significant R&D efforts, which Zoho will continue to put in.
Plans for India
As part of its efforts on transnational localism, Zoho will open more satellite offices (20-30 seaters) in rural and non-urban areas across India. Continuing its endeavours on rural revival, the company will undertake infrastructure projects in villages, where it has opened offices, and invest in long-term R&D projects aimed at building capabilities and knowhow. Also, Zoho will further expand and develop its school in Tenkasi to educate local children in their local language and contribute to serving local communities through various initiatives. Similar projects will be undertaken in other rural and non-urban areas. The company will continue to build and expand its product portfolio across its brands from India to serve the global market.