Sandip Patel, MD, IBM India & South-Asia
In a significant development, IBM Services has been selected by Vodafone Idea to help the leading telecom operator embrace open source across the enterprise by implementing the Big Data Platform on open source Hadoop framework.
Sandip Patel, MD, IBM India & South-Asia said, “We’re excited to be part of Vodafone Idea’s digital transformation powered by data. The engagement will help Vodafone Idea further lay the foundations for accelerating its hybrid cloud journey”.
As a part of the implementation, IBM is responsible for program management, consulting, system integration, infrastructure services, application operations, and maintenance support. Additionally, IBM is helping in enhancing network security. The IBM team’s expertise is integral to supporting Vodafone Idea achieve a reduction in the overall cost of data analytics. The insights from advanced data mining is empowering employees and partners in faster decision making and elevating the omnichannel, digital-first experience, for end customers.
With the world’s largest IT and network integration, Vodafone Idea has a need for large scale data transformation with a focus on architecture modernization, open-source adoption and using predictive analytics for data modernization.
By partnering on this implementation, IBM is helping VIL transform the way data is optimized and delivered to partners, employees and internal systems. Fragmented, siloed data can now be streamlined for seamless data availability. VIL will also be able to combine insights from the Big Data Platform and better leverage cloud native technologies and artificial intelligence (AI) to enhance revenues, reduce costs and elevate customer experiences.
Currently, insights derived from the data are leveraged for management dashboards, campaign management, network analytics, usage traffic analysis, product analysis, amongst others.
Vishant Vora, Chief Technology Officer, Vodafone Idea Ltd, “With the successful completion of the world’s largest integration in record time, we have embarked on a journey equipped with augmented data insights to help millions of our customers with customized and faster service launches. VIL has set up world-class network with largest spectrum portfolio, huge capacity and deployed many principles of 5G architecture that has helped us transform into a future-fit, digital network for the changing customer needs”. Along with IBM we have implemented many first-of-kind projects and the big data and analytics engagement is one such initiative. The open source approach has helped us in modernizing infrastructure and network experience, helping our people and partners in quicker business decision making. The power of data will help transform our cloud and AI journey in the future”, added Vora.
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