As organizations navigate an increasingly complex threat landscape, security leaders are making strategic shifts toward unified platforms and emerging technologies, according to the newly released 2025 State of Security and Identity Report from HID. The comprehensive study gathered responses from 1,800 partners, end users, and security and IT personnel worldwide, and reveals a significant transformation in how businesses are approaching security, with mobile credentials and artificial intelligence emerging as key drivers of innovation.
“The security industry is at a pivotal moment where the integration of modern technology with existing infrastructure is no longer optional — it’s imperative,” said Ramesh Songukrishnasamy, Senior VP & CTO, HID. “The fact that 73 percent of security leaders now prioritize software-driven unified solutions shows we’ve moved beyond traditional siloed approaches. Organizations are demanding platforms that can scale with their needs while providing actionable intelligence.”
The rapid rise of mobile credentials, with 61 percent of security leaders identifying their proliferation as a top trend, signals a significant shift away from traditional access methods. Nearly two-thirds are either deploying or planning to deploy mobile solutions.
Concurrently, demand for biometric technologies such as fingerprint, iris, and facial recognition is on the rise: about 35 percent of respondents currently use biometric technology, while 13 percent plan to, indicating significant growth potential in this segment.
Unified security management solutions
As organizations diversify security technology today, many security leaders (67 percent) are making moves to adopt software-driven security solutions, citing that unifying multiple data collection methodologies would be ‘somewhat’ or ‘very important’ (73percent) to their organization.
Open platforms
Interoperability has become synonymous with progress across the security industry over the last few years, and the trend continues as more than half of security professionals reported open solutions as being ‘extremely’ or ‘very’ important to their organizations.
Converged solutions
Nearly two thirds of organizations and 73 percent of integrators and consultants report a shift toward software-driven security solutions that bridge physical and digital functions like video surveillance, access control, and intrusion detection into a more unified platform.
Significant channel transformation
The security channel is undergoing significant transformation driven by digital innovation. While 77 percent of channel partners believe they are adapting well to these changes, growing end-user demand for AI, cloud solutions, IoT integration, and advanced analytics is reshaping service expectations. To thrive, the channel must continuously evolve and adapt to meet the evolving needs of the market and keep pace with digital transformation within the security sector.
Accelerated adoption of AI agents
AI agents are being rapidly adopted to enhance security operations. Use cases are proliferating across access control, identity management, video, and security management platforms. Key benefits cited include improved efficiency and speed of security processes (50 percent) and enhanced real-time data analysis capabilities (47 percent).
Sustainability
Sustainability is still a key factor in security decision-making, with 75 percent of security leaders now factoring it into their solution selection process. However, sustainability is not the most critical factor when selecting new solutions as security and cost-effectiveness are still the highest priority for 80 percent of integrators and consultants.
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