In a new development, Vertiv, a global provider of power conditioning and UPS systems & solutions provider, has partnered with BRIGHT-I Systems as the exclusive service partner in Bangladesh. This announcement marks a significant milestone as BRIGHT-I Systems becomes the first official franchisee partner of Vertiv to service local enterprises and business entities for power and thermal products in the country.
Under the service arrangement, Vertiv customers across Bangladesh can expect BRIGHT-I Systems to provide end-to-end after-sales service, including installation and emergency and preventive maintenance. Customers can expect improved response and resolution times – along with availability of components and parts needed to keep the critical digital infrastructure running and operational.
“We’re excited to partner with BRIGHT-I as our first service franchisee in Bangladesh. This collaboration aligns with our mission to deliver high-quality service and support to our customers enabling seamless operations and reliability,” says Reginald Borges, Director – International Business, Vertiv.
To support BRIGHT-I Systems in delivering efficient and credible services, Vertiv will offer escalation support, partner training, and certifications to equip the technical team with the latest knowledge and best practices to maintain industry-leading standards. BRIGHT-I Systems has established service setup in Bangladesh, non-competitive with Vertiv sales partners, and has Vertiv-certified support engineers trained at Vertiv’ Training Academy service to complement its capabilities.
Qaisar
