IDC in its report says that organizations plan to acquire or develop critical skills in the fields of AI &ML (artificial intelligence & machine learning), cloud and data analytics within their businesses in the next six months
In a recently published report, IDC showcases the fact that organizations plan to acquire or develop critical skills in the fields of AI &ML (artificial intelligence & machine learning) cloud and data analytics within their businesses in the next six months. The IDC report provides also provides insights into organizations’ skill development goals, the importance of technology skills in digital transformation goals, and the overall business impact arising from lack of skills.
“Over 76 percent of respondents stated that lack of skill sets in employees impacts customer experience/customer satisfaction and profit growth. Reskilling workforces would help them in staying ahead of the technology adoption curve, meet changing business demands, and customer expectations”, says Rishu Sharma, Associate Research Director, Cloud & AI at IDC India.
Enterprises, thus, should identify skill shortages and target areas/departments that should undergo skill enhancement. While technology skills such as AI, ML, and cloud become critically important for organizations to target new revenue opportunities, enterprises are becoming aware of employee reskilling and upskilling.
“Businesses should start with creating awareness about training programs within the workforce, including LOBs and IT. A training program should include comprehensive technology skills. Organizations must start with relatively small training investments, and should examine outcomes to understand how well skill development initiatives are working”, says Swapnil Shende Senior Market Analyst, Artificial Intelligence at IDC India.
The report is based on the findings of the IDC’s Future Enterprise Resiliency and Spending Survey, Wave 3 survey, which collected information on skill gaps, training measures, the challenges faced, and the sources for new skills acquisition. The report, India Organizations’ Skill Development Plans, 2021, examines overall skill gaps and organizations skill development plans in India.
Key Findings
- About 74 percent of the enterprises stated that lack of skill impedes overall innovation.
- About 30 percent of organizations plan to focus on artificial intelligence/machine learning (AI/ML) as the key areas to hire or reskill their workforce in the next six months.
- About 50 percent of respondents find it significantly difficult to develop softer, non-technical skills in the next six months.
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