Zendesk, a leading provider of CRM solutions the world over, has appointed Alex Constantinople as its CMO (Chief Marketing Officer). A creative industry leader and seasoned strategic marketer, Constantinople joins Zendesk from Outcast, the renowned San Francisco marketing agency, where until last month she served as CEO and a key partner to some of the world’s most innovative technology companies for over a decade. She will play a critical role in defining, evolving and aligning Zendesk’s strategy and its overall messaging and positioning in the market, and help the company continue to evolve its unique brand identity.
Mikkel Svane, CEO, Chairman & Founder, Zendesk, said, “As we move into this next growth phase at Zendesk, it is going to be more important that we build a sense of purpose and long-term vision into our product, team, customers, and communities. We’re excited to have Alex join our leadership team, and Brandon and Steve join our board on this journey”.
“I’m thrilled to be joining the Zendesk team, and to lead a marketing organization that is known for building and delivering brand experiences their customers love,” said Constantinople. “There’s so much opportunity ahead for the business to keep shaping the future of customer service, particularly as it builds off last year’s $1 billion revenue momentum and history of continued high, long-term growth”, added she.